iYogi Partners with GlobalLogicTechnical Support

iYogi Partners with GlobalLogic for Software Product Development to Create "Generation V" Technical Support Platform
By awadhesh - Posted on January 13th, 2009
iYogi Partners with GlobalLogic to Create "Generation V" Technical Support Platform

New York, NY - January 13, 2009 –iYogi (http://www.iyogi.net/) today announced a software product development partnership with GlobalLogic Inc. to create a "Generation V" services platform for iYogi's proprietary technical support application framework, iMantra. The fastest growing direct-to-consumer and small business support brand from India, iYogi has more than 50,000 subscribers worldwide.GlobalLogic, the leader in global software product development, will assist in the enhancement of iYogi's service delivery framework using best-of-breed Web 2.0 tools and applications. Some of the innovative features to be introduced through this software product development tie-up include an application that resides on the customer's desktop and provides integration with iMantra ("Support Dock") and a global MPLS-based IP transport platform that provides customers with the instant deployment of remote access and voice-based support with a single click. This advanced implementation allows for integration with POS payment systems to facilitate real-time processing at the point of sale.
Uday Challu, co-founder and CEO of iYogi, said, "The partnership with GlobalLogic for software product development reiterates iYogi's commitment to offer affordable access to the highest quality technical support for home users and small businesses with disruptive applications and tools to manage their everyday technology needs. GlobalLogic's expertise will help us further enhance iYogi's widely acclaimed iMantra support platform with a new breed of applications and services, bringing us even closer to our customers"
.iYogi provides live computer support for home and small business users globally for the technologies they use every day. iYogi's live 24/7 support extends to multiple brands of computers, software and peripherals. iYogi services also include virus removal, spyware removal, optimizing slow computer, setup, configuration and troubleshooting your computer and peripheral devices, issues or errors with software applications. Currently available to customers in the United States, United Kingdom, Canada, Australia and Singapore, iYogi is on an aggressive expansion spree, extending services to several new geographies in 2009. iYogi's Customer Satisfaction Rate of 93% and Resolution Rate of 84% ranks it as the highest bench marked company in the computer support industry.
Peter Harrison, CEO of GlobalLogic Inc., said, "We are excited about this partnership, which will enable us to bring our specialized skills across the full software product development life cycle to iYogi. Already a proven leader in delivering innovative product engineering services to Web 2.0 companies, GlobalLogic will help iYogi continue to deliver the effective solutions for which it has come to be known"
.In contrast to many firms that focus on IT services, GlobalLogic specializes in software product R&D for emerging and established technology companies. Its services include everything from market analysis and product conceptualization to product engineering, migration, testing and support. The company has received widespread recognition for innovation in software product R&D, including its InfoWorld award-winning platform for distributed Agile development (GlobalLogic Velocity) and GlobalLogic Version 1.0SM, an offering for both early and late-stage companies that has helped GlobalLogic clients launch innovative and disruptive technologies at major conferences such as Demofall-2008.
About iYogi
iYogi is the first direct-to-consumer and server support service from India. Providing an Annual Unlimited subscription to technical support for $139.99 per year, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and Singapore. Backed by Canaan Partners, Silicon Valley Bank and SAP Ventures, the company has been featured in MSNBC, ZDnet, Yahoo Finance and eWeek. It has also been declared a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia. For further information please visit - http://www.iyogi.net/ .
About GlobalLogic
The leading specialist in global software product development services, GlobalLogic Inc. partners with emerging and established technology companies to help them bring great software products to market in less time and at less cost. GlobalLogic has developed a unique joint-venture model of partnering with technology companies to create a dedicated global delivery center in the US, India, China, Ukraine and Israel to serve as a virtual extension of a client's local development team. In other cases where the client does not have any internal engineering staff, GlobalLogic provides a "fab less" partnership from the start, with GlobalLogic taking ownership of the product engineering, platform and architecture. This approach allows companies to focus on the other aspects of a successful product launch, such as strategy, marketing, customer acquisition, go-to-market challenges and the demands of ever-changing markets. By leveraging GlobalLogic's global facilities, world-class engineers and state-of-the-art tools and processes, companies can increase the quality of their software products while dramatically reducing timeliness and operating costs - often by 30 percent or more.
iYogi Contact
Vishal DharPresident MarketingiYogi Inc.E-mail: awadhesh.singh@iyogi.netPhone: 1-212-229-0901

Microsoft Announces Free Antivirus Software for No-Cost Consumer 2009

Microsoft has long annoyed security software makers over the last decade as it has rolled out free products which often offer a competitive alternative to competitor's packaged software free-of-charge. Microsoft merely offered a decently competitive product for a much cheaper price -- free.

Microsoft Corp. plans to offer a new consumer security offering focused on core anti-malware protection.
Code-named “Morro,” this streamlined solution will be available in the second half of 2009 and will provide comprehensive protection from malware including viruses, spyware, rootkits and trojans. This new solution, to be offered at no charge to consumers, will be architected for a smaller footprint that will use fewer computing resources.

“Customers around the world have told us that they need comprehensive, ongoing protection from new and existing threats, and we take that concern seriously,” said Amy Barzdukas, senior director of product management for the Online Services and Windows Division at Microsoft. “This new, no-cost offering will give us the ability to protect an even greater number of consumers, especially in markets where the growth of new PC purchases is outpaced only by the growth of malware.”

Built on Microsoft’s award-winning malware protection engine, “Morro” will take advantage of the same core anti-malware technology that fuels the company’s current line of security products, which have received the VB100 award from Virus Bulletin, Checkmark Certification from West Coast Labs and certification from the International Computer Security Association Labs. The new solution will deliver the same core protection against malware as that offered through Microsoft’s enterprise solutions, but will not include many of the additional non-security features found in many consumer security suites.

“Morro” will be available as a stand-alone download and offer malware protection for the Windows XP, Windows Vista and Windows 7 operating systems. When used in conjunction with the ongoing security and privacy enhancements of Windows and Internet Explorer, this new solution will offer consumers a robust, no-cost security solution to help protect against the majority of online threats.

Windows Live OneCare will continue to be sold for Windows XP and Windows Vista at retail through June 30, 2009. Direct sales of OneCare will be gradually phased out when “Morro” becomes available. Regardless of their method of purchase, Microsoft will ensure that all current customers remain protected through the life of their subscriptions.
More information is available on the Windows Live OneCare Team

http://windowsonecare.spaces.live.com/.

DO YOU KNOW

Google has started a new site called Knol that allows you to share your vast wealth of personal information with the world. Everyone knows something that no one else knows. Think about it, I'm sure you can come up with something. Voice your opinion on something, or tell the world about something you witnessed. Then you can share it on Knol.
"The web contains vast amounts of information, but not everything worth knowing is on the web. An enormous amount of information resides in people's heads" Cedric Dupont, Product Manager and Michael McNally, Software Engineer

Then you can browse around Knol and find other articles that interest you. Make modification suggestions to the author of the article, they can then choose to use your suggestions or not. Write reviews on other people's articles.

If you choose to use ads in your Knol articles, you stand the chance of earning a little extra money. You can even add cartoons to your articles from New Yorker magazine.
Read more Source

Online Spyware Removal Australia

this spyware removal utility will not be able to be purchased if the spyware is so bad that your computer has completely shut down.
When your computer is attacked that badly by spyware, you will not be able to seek the help of an online spyware removal support. In these cases you will have no choice but to drive to the nearest electronics store and purchase a spyware removal program in disk form.
Making Use Of The Online Spyware Removal
Well! You can still overcome such problems and get your PC a tightened security system with our Computer Security Services. iYogi offers everything from virus removal to anti-theft solutions for your computer.

Scope of Service:Installation of security products like firewall
* Audit security settings
* Scan computer and quarantine viruses, block spyware, adware, pop-ups, and phishing attacks.
Antivirus & Antispyware Installation
* Configuring Antivirus & Antispyware
* Configuring custom security solutions
* Online data back up services
who have purchased an online spyware removal support and see how they like the product. By going off of what they have to say, you may very well find exactly what you are looking for.
for more detail logon www.iyogi.net.au

Create PDF Online Free, PDF Toolkit API for .NET, VB, Java,ASP

BCL easyConverter SDK allows you to programmatically convert PDF to Word compatible RTF files. These Word compatible files can then be edited, modified or mined for text, graphics, tables and lists.
PDF fonts are mapped to the appropriate Word fonts with style, size and kerning to make accurate fit.
Single and multi-column pages are converted to equivalent structures with text flow preserved for facilitate editing.
PDF tables with and without PDF table structures are converted to Word tables.
A "cloud way" to convert PDF to RTF files that can be updated with Word. RTF files can then be converted back to PDF.
People love the consistent, rich, and portable document view that PDF document format provides. But PDF can be a dead-end format because the data (i.e. text, table, graphic) contained in it are close to impossible to process. This inability to easily process PDF data is a serious problem for end-users from a wide range of industries that rely heavily on PDF documents.

source-http://www.pdfonline.com

iYogi offers a blend of unique computer support services to ensure peak performance. Extending support for over 72 software applications and hardware devices including printers, peripherals, routers, modems, we have a team of Microsoft Certified Experts who are 24x7 available in your service.

latest Windows XP service pack

How to obtain Windows Service Pack 3

There are three ways to obtain the latest service pack:

•	You can turn on Automatic Updates so that your computer downloads the latest service pack automatically.
•	You can download the service pack manually online.
•	You can order the service pack on a CD.

Turn on Automatic Updates

The best way to obtain Windows XP SP3 is to turn on the Automatic Updates feature in Windows XP. To turn on the Automatic Updates feature, follow these steps:

1.	Click Start, and then click Run.
2.	Copy and paste, or type the following command, and then press ENTER: sysdm.cpl
3.	Click the Automatic Updates tab, and then click to select one of the three options. We recommend that you select the Automatic (recommended) option, and then choose the time that you want under Automatically download recommended updates for my computer and install them.
4.	Click OK.

After you turn on Automatic Updates, your computer can start to download updates automatically.

Download the service pack manually

You can use Windows Update or the Microsoft Download Center to obtain Windows XP SP3 online.

Check for updates on Windows Update

To check for updates on Windows Update, follow these steps:

1.	Visit the following Microsoft Web site: http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)
2.	Click Express (Recommended).
3.	If your computer is up to date, Windows XP SP3 will be one of the updates that is automatically selected. Click Install. If your computer is not up to date, Windows Update will offer some other updates that you have to install first. Install those, and then repeat steps 1 and 2 to obtain Windows XP SP3.
4.	For Windows XP SP3, review and accept the Microsoft Software License Terms.

Windows XP SP3 will be downloaded to your computer, and the Windows XP Service Pack 3 Setup Wizard will help you install it.

Download the latest Windows XP service pack from the Microsoft Download Center

If you have problems obtaining the service pack from Windows Update, you can download the stand-alone update package from the Download Center. This page will say that this installation package is intended for IT professionals and developers. However, you can safely download this file. The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

source://windowsupdate.microsoft.com

Downloading Media Player videos

Hi there, my name is nitesh. I face the following issue:

In webpages like the " http://www.skai.gr/master_searchresults_avod.php?allwords=%E5%EB%EB%E7%ED%EF%F6%F1%E5%ED%E5%E9%E1&numrows=10&offset=0&category=43343&pagewindow=10 " I can click on one of the links called as "Ελληνοφρενεια" and listen to some Greek radio shows, not live, meaning listen to old ones. By pressing on one of the links a new page comes up where the radio show is being loaded in a media player program.
My question now is IF and HOW I will be able to download such media player files that are broadcasted through the webpage itself to my computer so I can listen to them whenever I want.

I just want to make clear that I can listen to these shows on the internet, I would just like to have them downloaded on my computer so that I can transfer them to my ipod, mp3 etc to listen to them later.

Thank you in advance for your help and support. If possible, please reply in nitesh.iyogi.ca@gmail.com

Regards,

nitesh

source:http://technet.microsoft.com